Privacy Policy


Effective Date: 25, May 2023
Last Updated: 20, Jan 2026
This Privacy Policy explains how VPT Tools (“we,”“us,” “our”) collects, uses, stores, and shares your personal information when you visit our website. We comply with the EU General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA), and other applicable privacy laws.

1. Data Controller
Company Name: Shenzhen VPT Tech Co., Ltd
Address: No.8, First Industrial Park, Xiacun Community, Gongming Street, Guangming District, Shenzhen City, Guangdong Province, China
Privacy Contact Email: info@vpttools.com
Phone: +86-755-27418980

2. Personal Information We Collect
We collect only the information necessary for the purposes described below:
Information you provide directly: Name, email address, phone number, company name, inquiry details, order information, payment details, etc.
Information collected automatically: IP address, browser type, pages visited, referral URL, cookies, etc.
Information from third parties: From partners or public sources where permitted by law or with your consent.
We do not collect sensitive personal information (e.g., health, race, political opinions) unless you explicitly consent and it is necessary for aftersales or technical support.

3. How We Use Your Information
Process orders, shipping, invoicing, and provide customer support (contract performance)
Respond to your inquiries, send product information and quotations (legitimate interests)
Improve website functionality and prevent fraud (legitimate interests / consent)
Send marketing emails (only with your consent; you may unsubscribe at any time)
Comply with legal obligations (e.g., tax, regulatory requirements)

4. Sharing Your Information
We do not sell or rent your personal information. We may share it only in the following situations:
Service providers (website hosting, analytics, payment processing, email services) – they are contractually bound to protect your data.
Business partners – only as necessary to fulfill orders or provide after-sales support.
Legal authorities – when required by law or to respond to lawful requests.
Corporate transactions (merger, acquisition, bankruptcy) – we will notify you before any transfer.

5. International Data Transfers
Your information may be transferred to and processed in countries other than your own. For EU/UK individuals, we use appropriate safeguards such as the EU Standard Contractual Clauses (SCCs).

6. Your Privacy Rights
Depending on where you live, you may have the following rights:
Access – request a copy of your personal information.
Correction – ask us to correct inaccurate information.
Deletion – ask us to delete your information (subject to legal retention obligations).
Restriction – request that we limit processing.
Data portability – receive your data in a structured, machinereadable format.
Opt-out of marketing – stop receiving marketing communications at any time.
Opt-out of sale/sharing (California residents) – we do not sell your personal information; if we ever do, you can opt out.
To exercise your rights, contact us at info@vpttools.com. We will respond within one month (GDPR) or 45 days (CCPA). California residents should include “CCPA Request” in the subject line.

7. Cookies and Tracking
We use necessary cookies for website functionality and analytics cookies (e.g., Google Analytics) to improve our services. On your first visit, you will see a cookie consent banner where you can accept or reject non-essential cookies. You can also manage cookies through your browser settings.

8. Data Retention
We retain your personal information only as long as necessary:
Inquiry records: deleted after 12 months of inactivity.
Transaction records: 7-10 years (for tax/accounting purposes).
Marketing consent records: until you withdraw your consent.

9. Data Security
We use SSL encryption, access controls, and regular security audits to protect your information. In case of a data breach, we will notify the relevant supervisory authority within 72 hours and, if required, notify affected individuals.

10. Children’s Privacy
Our products are intended for dental professionals and businesses. We do not knowingly collect information from children under 13. If you believe we have unintentionally collected such information, please contact us and we will delete it immediately.

11. Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites.

12. Changes to This Privacy Policy
We may update this policy from time to time. Material changes will be prominently notified on our website. Your continued use of the website after the changes constitutes acceptance.

13. Contact Us
For any privacy-related questions or to exercise your rights, please contact:
Email: info@vpttools.com
Add: No.8, First Industrial Park, Xiacun Community, Gongming Street, Guangming District, Shenzhen City, Guangdong Province, China | Attn: Raylon
EU/UK individuals: You also have the right to lodge a complaint with your local data protection supervisory authority (e.g., the ICO in the UK: www.ico.org.uk).